Tuesday, January 10, 2012

Kroger Coupon Policy in NKY

I was at Kroger today and since my last post there have been some changes to their coupon policy. There are also some things that are not on the policy that you should be aware of. 

The coupon policy is not available online, except for the digital coupons and that is the one I want to talk about first.  When you clip digital coupons THEY WILL NOT DOUBLE.  A digital coupon is a coupon that you get through their website or through P&G that loads directly onto your Kroger Plus Card.  This is good to use if the coupon is $1 or higher or an item that you do not see regular coupons for.  But for regular coupon items under $1 I would clip it the old fashioned way.

IF YOU PRINT COUPONS! You can only use TWO PRINTED COUPONS per item per transaction.  This one changed on 10/11. 

Regular clipped coupons are 5-6 per item per transaction.

Additionally, they are running more bonus fuel points promotions lately and more cart busters giving you so much of if you buy a certain amount of items from a specific manufacture.  That being said you have to be VERY careful that you actually DO get these discounts. 

Today I had an issue with their milk promotion.  Four Kellogs products and a free gallon of milk.  The free milk did not ring up and I had a near argument with the "customer service representative" at the check out line.  I have at least one issue everytime I go to Kroger regarding something in their weekly ads or instore promotions.

BOTTOM LINE: KNOW THE PROMOTION AND WHAT IS INCLUDED. 

Personal note:  I am at the brink of going to Meijer for coupon items because Kroger is becoming a bit to complicated in their coupon policy AND their promotions send you jumping through hoops at times.